Shipping policy
Shipping Policy
Last Updated: September 29, 2026
At Givique, we aim to deliver your orders safely and within the estimated delivery timeframe mentioned below. Please read this Shipping Policy before placing an order.
1. Shipping Availability
We currently ship orders across India.
Orders are delivered to the shipping address provided by the customer during checkout. Please ensure that your name, address, PIN code, phone number, and other delivery details are accurate.
Givique is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
2. Shipping Charges
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Free shipping is available on orders of ₹499 or above.
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For orders below ₹499, applicable shipping charges will be displayed at checkout before the order is placed.
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The shipping charge shown at checkout is the applicable shipping charge for the order.
Shipping charges, where applicable, are separate from the product price and will be clearly displayed before payment.
3. Order Processing Time
Orders are generally processed and prepared for dispatch within 1–3 business days after the order is successfully placed.
Customised, personalised, handmade, or made-to-order products may require additional processing time. Any applicable additional timeframe will be communicated on the product page or to the customer before processing, where applicable.
Orders are generally processed on business days only.
4. Delivery Time
The estimated delivery time for standard orders across India is generally 7–10 business days from the date of order placement.
Delivery time may vary depending on:
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Delivery location
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Courier service availability
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Weather or natural events
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Public holidays
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Remote or difficult-to-service locations
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Courier delays
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Unforeseen circumstances beyond Givique's control
The delivery timeframe is an estimate and not a guaranteed delivery date.
5. Shipment Tracking
Where tracking is available, tracking information may be provided to the customer after the order has been dispatched.
Customers may use the tracking information provided to monitor the shipment.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
6. Delivery Delays
If an order is delayed beyond the estimated delivery timeframe, please contact us at:
Email: support@givique.in
Phone: 9988099566
We will assist you in checking the status of the shipment with the applicable courier service.
7. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned to Givique because of an incorrect address, incomplete address, incorrect PIN code, unavailable recipient, or failure to accept delivery, additional shipping charges may apply if the order needs to be shipped again.
Any applicable additional shipping charges will be communicated to the customer before reshipment.
8. Failed Delivery Attempts
Customers should ensure that someone is available to receive the order when required.
If the courier makes multiple unsuccessful delivery attempts or the customer refuses/does not accept the shipment, the order may be returned to Givique.
Any additional shipping or reshipping charges arising from such circumstances may be payable by the customer.
9. Damaged Packages
If your package appears visibly damaged at the time of delivery, please take photographs of the package and product and contact us as soon as possible.
For damaged, defective, incorrect, or incomplete products caused by an error on our part, please refer to our Return & Refund Policy.
10. Contact Us
For questions regarding shipping or delivery, please contact:
Givique
Phone: 9988099566
Email: support@givique.in
Address: Bhathe Wali Gali, 147, 151101, Bhucho Mandi, Punjab, India
Givique reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page.
This Shipping Policy should be read together with our Return & Refund Policy.
