Terms of service

Terms of Service

Last Updated: September 2, 2026

Welcome to Givique! These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order with Givique, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

Throughout these Terms of Service, the terms “Givique,” “we,” “us,” and “our” refer to Givique. The terms “you,” “your,” and “customer” refer to any person accessing our website or purchasing our products.

By using our website, you confirm that you agree to these Terms of Service and our other policies available on the website.

2. Products

We make every effort to display our products, colours, designs, descriptions, and other details as accurately as possible. However, actual product colours may vary slightly depending on your device or screen settings.

As some of our products may be handmade, handcrafted, customised, or personalised, slight variations in colour, size, design, texture, or finish may occur. These variations are a natural part of the product and do not necessarily indicate a defect.

We reserve the right to modify, update, discontinue, or limit the availability of any product at any time without prior notice.

3. Pricing and Payments

All product prices displayed on the Givique website are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. In the event of an incorrect price or technical error, we reserve the right to correct the error and cancel or refuse an order where necessary. If payment has already been made for a cancelled order, the applicable amount will be refunded.

Payment must be completed through the payment methods made available on our website at the time of purchase.

4. Orders and Acceptance

Placing an order on our website does not guarantee acceptance of that order. We reserve the right to accept, refuse, cancel, or limit any order for reasons including, but not limited to, product availability, errors in pricing or product information, suspected fraudulent activity, or issues with payment authorisation.

An order may be cancelled before or after confirmation if required due to such circumstances. Where payment has been successfully received for an order cancelled by us, the applicable refund will be processed in accordance with our Return & Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe mentioned on our website. Delivery dates and timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Givique will not be responsible for delays caused by third-party shipping or courier services or circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information. Givique may not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.

6. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Please review that policy carefully before placing an order.

Certain products, including customised or personalised items, may not be eligible for return, refund, or exchange except where the product is received damaged, defective, or incorrect.

7. Intellectual Property

All content available on the Givique website, including but not limited to our logo, brand name, product photographs, product designs, graphics, text, website design, and other original content, is owned by or used with permission by Givique and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use any content from our website for commercial purposes without prior written permission from Givique.

8. Customer Responsibilities

By using our website, you agree that you will not:

• Use the website for any unlawful or fraudulent purpose.

• Provide false, inaccurate, or misleading information.

• Attempt to interfere with the security or proper functioning of the website.

• Copy or misuse Givique's content, designs, branding, or intellectual property without permission.

• Attempt to gain unauthorised access to any part of the website or its systems.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Givique shall not be liable for any indirect, incidental, special, or consequential loss or damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable law.

10. Third-Party Services

Our website may use or provide access to third-party services, including payment gateways, shipping providers, and other service providers. Your use of such third-party services may also be subject to their respective terms and policies.

Givique is not responsible for the content, availability, or practices of third-party websites or services.

11. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective when posted on this page.

We encourage you to review these Terms periodically to stay informed about any updates.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of our website or purchase of products from Givique shall be subject to the applicable jurisdiction of the courts in India.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Givique
Phone: 9988099566
Email: support@givique.in
Address: Bhathe Wali Gali, 147, 151101 Bhucho Mandi, Punjab, India

By using the Givique website or placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms of Service.